I should start by apologising for the inclusion of football in this post, but I won’t because this post is not about football, it’s about apologies. Institutional apologies. But quoting Valencia football club (which some would say is still not about football) leads me to my conclusions on when things go wrong and someone needs to apologise.

Non-footballing statistic: Valencia have gone eleven games in the league without a win. Two more and they equal the club’s all-time record. Over the past few weeks of unmitigated misery and underachievement the following ‘apologies’, explanations, and random justifications have appeared on their website.

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